Delivery Information

At luvvsi.com, we understand that your privacy is important to you so we would like to ensure you that ALL orders are sent in plain, discreet packaging with no indication to the content or the sender. luvvsi.com offers FREE standard delivery on ALL UK orders. Below you will find further information about delivery and costs for any alternative or faster delivery options offered by luvvsi.com. If more than one product is ordered, please be aware that they can be delivered separately.

Standard UK Delivery: 3-5 Working Days – FREE
Fast UK Delivery: 1-2 Working Days (Not guaranteed) – £5.99
Premium UK Delivery: Next Day – £7.99 (For orders received by 12 noon Monday to Friday)
European Delivery: 5-10 Working Days – £14.99. FREE with orders over £75
Rest of the World Delivery: 7-14 Working Days – £29.99. FREE with orders over £75

Once your order has been dispatched by luvvsi.com, you will receive an email confirmation with any tracking information so you can follow your order and its progress. Should your order not be received after 5 working days from the expected delivery date, please contact us HERE and we will investigate this for you. Please be advised that parcels cannot be considered lost or undeliverable until 14 working days have lapsed since dispatch was made, if your order cannot be located or tracked, a claim will be made by luvvsi.com with the selected carrier and you will be offered a replacement or refund.

luvvsi.com will not accept any liability for loss or damage when a parcel has been left in an outdoor or outhouse ‘safe place’ designated or instructed by the customer.

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